Support

Help, from people who built it

Most questions are answered by the tour on the page itself or by the docs. For the rest, write to us; we read every message.

Documentation

Every page of the dashboard explained setting by setting, and the full command reference.

Read the docs

Email

Bugs, billing, a feature you miss, a question the docs did not answer: info@jpmetamods.com. Say which server, so we can look.

Write to us

Status

Whether the bot is up right now, with the numbers it reports itself.

Check status

Changelog

What changed and when. A fix you asked for is listed here when it ships.

Read the changelog

Your data

To see, correct or delete the data the bot holds about you, write to info@jpmetamods.com from an address you can receive replies on, with your Discord user id. A server administrator can remove a member’s data from the dashboard, or all of a server’s data by removing the bot; it is deleted within 30 days.

Found a security issue?

Write to info@jpmetamods.com with “security” in the subject. We answer within two working days and do not take action against good-faith research.